DxSale
  • πŸ‘‹What is DxSale?
    • Read me to start
    • DxSale Introduction
    • History of DxSale.Network
    • Team (Contact Us)
  • πŸ…Why choose DxSale?
    • DxSale Pedigree
    • How to have a successful launch
    • Dx Marketing and Incubation
    • Service Fees
  • πŸ› οΈHow to use DxSale
    • Read me to start
    • Connecting & Navigating
    • Buying Tokens
      • How to do your own research before buying
      • Emergency Withdrawal
    • DxSale
      • Standard Presale Tutorial
      • FairLaunch Tutorial
      • OverFlow Tutorial
      • Private Sale Tutorial
      • Presale Calculator
      • Common Issues and Fixes
    • DxLock
      • Token Lock Tutorial
      • Liquidity Locker Tutorial
        • Lock V2 Liquidity
        • Lock V3 Liquidity
    • DxMint
      • Standard Token
      • Fee Token
      • Dividend Token
      • Verifying Token on DxMint
    • DxDrop
    • Base.Fun
    • Advertising
      • Dx Ads Banners
    • API
    • Affiliate
    • Referral
  • πŸ₯‚DxSale Partners
    • DxSale wants to collaborate with you
      • Influencer
      • Listing Services
      • Wallets
      • Marketing Services
      • Network
      • Call Channels
    • KYC (Know Your Customer)
    • Audit
    • Marketing Firms
  • ❓FAQ
    • Why is my transaction for starting presale failing?
      • Other: Way too large of token supply
    • Creating a Presale/Lock
      • Where Does my Liquidity Go?
      • Softcap / Hardcap
      • I Can't Finalize My Presale
      • My logo doesn't show
      • More than one Presale?
    • I don't see the website
    • I cant find my Presale/Lock
    • I can't withdraw my Refund
    • Lexical Questions/Glossary
    • Timezone of DxSale
    • I don't see my Code from DxMint
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  • Time error
  • RPC Error
  • Wallet money amount

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  1. FAQ

Why is my transaction for starting presale failing?

Starting a presale should be quick and simple, but sometimes you may face challenges that are overlooked. This is a quick guide to help you make things smooth during creating presale

PreviousMarketing FirmsNextOther: Way too large of token supply

Last updated 2 years ago

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Simple investigation flow chart

Follow this flow chart to figure out what to do in case transaction for starting your presale is failing. This chart is for basic use.

Time error

You may get a pop up timer error or you may get an error during the final submission page of your presale creation. This is due to the time that you have chosen. There are cases where users start creating the presale 10 minutes prior to their preferred time; however, click submit after their preferred time that they've chosen on the first page. If this happens, you will get a transaction failure or error. Please choose a time that is half an hour or more so it gives you time to make decisions when choosing presale time.

Please set your start timer a minimum of 10 minutes from now.

The time is based on the user’s time zone

RPC Error

You may get errors like this during transactions where it says RPC is wrong.

Please choose a new RPC url for the network you are trying to use, by visiting chainlist.org and getting a new RPC Url.

Wallet money amount

You need to have at least fee + $50 worth of native coins for having a smooth transaction. One of the most common issues that users have faced is that their wallets lack the adequate funds for making the presale which causes transaction errors on metamask or similar wallets.

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