# Why is my transaction for starting presale failing?

#### Simple investigation flow chart <a href="#simple-investigation-flow-chart" id="simple-investigation-flow-chart"></a>

Follow this flow chart to figure out what to do in case transaction for starting your presale is failing. This chart is for basic use.

&#x20;

<figure><img src="/files/VmhBOFhue4C5LOfdamc1" alt=""><figcaption></figcaption></figure>

### Time error

You may get a pop up timer error or you may get an error during the final submission page of your presale creation. This is due to the time that you have chosen. There are cases where users start creating the presale 10 minutes prior to their preferred time; however, click submit after their preferred time that they've chosen on the first page. If this happens, you will get a transaction failure or error. Please choose a time that is half an hour or more so it gives you time to make decisions when choosing presale time.

<figure><img src="/files/1NEChqagPAt7RUJB54gl" alt=""><figcaption></figcaption></figure>

**Please set your start timer a minimum of 10 minutes from now.**&#x20;

{% hint style="info" %}
The time is based on the user’s time zone
{% endhint %}

### RPC Error

You may get errors like this during transactions where it says RPC is wrong.

{% hint style="info" %}
Please choose a new RPC url for the network you are trying to use, by visiting chainlist.org and getting a new RPC Url.
{% endhint %}

<figure><img src="/files/mn53rsE8keIK7LaprU7d" alt=""><figcaption></figcaption></figure>

### Wallet money amount&#x20;

You need to have at least fee + $50 worth of native coins for having a smooth transaction. One of the most common issues that users have faced is that their wallets lack the adequate funds for making the presale which causes transaction errors on metamask or similar wallets.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.dxsale.network/faq/why-is-my-transaction-for-starting-presale-failing.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
